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If something does not connect or works unstably, message us. We reply quickly and help you get it working.
Common Issues
Short answers to common issues before you open the chat.
Try switching to a closer server location (e.g., Germany or Finland).
If that doesn't help, try switching the protocol in the app settings (e.g., from Reality to VLESS-TCP).
1. Make sure you are using the latest connection config.
2. Re-import the config into the app.
3. Make sure your device clock is set to automatic / correct timezone.
Contact support and we will send you the latest connection config or help you generate a new key.